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Shipping & returns

About our Delivery Options

 

FREE LOCAL PICKUP In-Store: Orders should be Ready for Pickup within 1 HOUR* (In-Stock Wines Only). Simply Walk in, Sign for your Order and GO! Our Staff will happily Load the Wines into your Vehicle on Request. *During extremely busy times we may need a few minutes to prepare your Order on Arrival.

WINE EMERGENCY! 1 Hour Downtown Delivery: Flat Rate of $50.00 any Quantity Order, but must be minimum Order of $200.00. *FREE on Orders over $500.00. (In-Stock Wines Only) Available only during our Normal Operating Days/Hours. 1 Hour Delivery not available on Orders placed after 7pm in the evening.

FREE TOWER CLUB DELIVERY - FREE SAME (OR NEXT) BUSINESS DAY DELIVERY (In-Stock Wines Only). Drop Off Delivery to Building Concierges Only | $10 | FREE at $50.00 Minimum Order

ONLY FOR "GIFT CARD" ORDERS - FREE SHIPPING via USPS Nationwide for any GIFT CARD Purchases

Standard Next Day Delivery Downtown: Flat Rate of $20.00 any Quantity Order, but must be minimum Order of $100.00. Within (about) 2 Miles of TRY WINE. Available only during our Normal Operating Days/Hours.

LOCAL Extended Downtown Scheduled Delivery: Flat Rate of $20.00 any Quantity Order, but must be minimum Order of $150.00. We will schedule a Delivery Time. (In-Stock Wines Only) Call us to CONFIRM YOUR ADDRESS QUALIFIES for Local Extended if you're not sure. Within about 4 Miles of TRY WINE.

FLORIDA Shipping: UPS | FLORIDA | Flat Rate of $19.00 up to 4 Bottles, $29.00 up to 6 Bottles, $39.00 up to 12 Bottles, +$39.00 per up to every 12 thereafter. ADULT MUST BE PRESENT TO SIGN ON DELIVERY. (In-Stock Wines ship in 3-7 Days, Special Orders and Back Orders when Available)

GROUND Shipping OUTSIDE Florida: Billed at Calculated Shipping Rates. Minimum Order of $150.00. (Includes Insurance and Adult Signature Required on Delivery) MUST BE PRESENT TO SIGN. (In-Stock Wines ship in 3-7 Days, Special Orders and Back Orders when Available)

3 DAY EXPRESS Shipping OUTSIDE Florida: Billed at Calculated Shipping Rates. Minimum Order of $150.00. (Includes Insurance and Adult Signature Required on Delivery) MUST BE PRESENT TO SIGN. (In-Stock Wines ship in 3-5 Days, Special Orders and Back Orders when Available)

UPS 2 Day & Priority Overnight OPTIONAL - Must Contact us Directly at 727-898-9463 to Upgrade Shipping to these Expedited Options & Process Additional Payment

 

Return Policy

YOUR SATISFACTION IS OUR GOAL

RETURN/EXCHANGE POLICY:

Returns Considered from any Purchaser wishing to Return Un-Opened Wines Purchased on www.shoptrywine.com, but any associated Original Delivery or Return Shipping Charges/Fees can not be Refunded. We reserve the right to decline any return for any reason.

WE DO NOT ISSUE CASH REFUNDS, WE ONLY ISSUE STORE CREDIT or equal value MERCHANDISE EXCHANGE.

Because of the Consumable and NON Re-Usable and Re-Sell-able Nature of Wine, once it is Opened, or once it leaves our Controlled Conditions and has been in the Purchasers Possession, we reserve the right to Maintain and or Apply a No Refunds, No Returns Policy on all Purchases. If a Customer feels the Wine is Flawed or Exhibits Spoilage, if was just purchased, within the same day, we ask it be Returned to the Store as soon as possible within that day and TRY WINE will always consider any and all remedies or solutions on a case by case basis for any Wines Purchased from us directly or via www.shoptrywine.com, just contact us by calling 727-898-9463 or in person at TRY WINE, 1 Beach Drive SE #101, St. Petersburg, FL.

 

 

 

Shipping Policy

 

Ownership and Title of Wine(s) Purchased | Legal Disclaimer | Damage Disclaimer

Ownership of and Title to all Wine(s) Purchased from TRY WINE INC via www.shoptrywine.com passes from TRY WINE INC to the Purchaser in the State of Florida at the time of the Sale and the Purchaser takes all responsibility for the import and transit of the Wine Shipment(s) from Florida to his/her respective Delivery State. On transfer of Ownership from our Inventory in Florida to Purchaser, Purchaser can engage TRY WINE INC to arrange for shipping/transportation of the Wine(s), and thus TRY WINE INC is now providing a separate service to, and acting on behalf of the Purchaser. By engaging TRY WINE INC for this service the Purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and Delivery/Receipt of Wine into their State. By placing an order with TRY WINE INC the Purchaser Authorizes TRY WINE INC to act on his/her behalf to engage a common carrier to deliver the Wine(s) Purchased. The Purchaser Represents that he/she has obtained all required permissions, paid all required fees, is working through properly licensed intermediaries, is legally entitled to take possession of wine, is legally entitled to take quantities ordered, and authorizes that he/she is 21 years of age. TRY WINE INC makes no Representation to the Legal Rights of anyone to Ship or Import Alcoholic Beverages into any State outside of Florida.

DAMAGE DISCLAIMER: TRY WINE INC will ship all orders in specially designed WINE SHIPPING BOXES, and Insurance is added to cover Damage with each Wine Shipment. Final determination on Paying Damage Claims rests with the Shipping Company who is also the Insurer of the Shipment. Please note that in the event that the Shipper refuses to honor a Damage Claim under its own Insurance Policy, TRY WINE INC does not accept financial responsibility for DAMAGE incurred DURING SHIPPING on behalf or in lieu of the Shipper. 

 

Age Requirement

The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order through our website, you are representing yourself to us as at least 21 years of age and that the person to whom it is being shipped is at least 21 years of age. We reserve the right to ask for proof of identity before processing an order.

An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. Returned Shipments due to Shippers inability to Deliver Wine with the Required Adult Signature, will incur a separate Shipping Charge to Re-Ship. We will not Re-Ship until we can collect this Additional Charge. We cannot ship wine to PO Boxes or APO addresses.

 

Carrier and Delivery Times

We currently offer the following fulfillment methods:

 

 

Orders for Pick-up at TRY WINE will be ready in 60 Minutes or less from On-Line Order Processing. Original Purchaser over 21 Years of Age with Valid ID must be Present for Store Pick-up. All other orders for In-Stock Wine(s) will be confirmed via e-mail and generally be processed and shipped within 1-10 business days. We will contact you by the end of the next business day if there are any problems with your order or if any of your Wine(s) is/are in an Out-of-Stock Condition. You will be promptly notified by email of any unexpected delays in processing and/or shipping. During times of bad weather, we recommend using 2nd Day or Next Day shipping to avoid spoilage. We reserve the right to hold Wine(s) during Extreme Weather Conditions.

 

Restricted States

Please note that some States have Laws governing the shipment of Alcohol that prohibit Purchasers from Shipping Alcohol to Addresses in those States. For further information about Shipments to these States, see "Ownership and Title of Wine(s) Purchased | Legal Disclaimer" above. Please be Clear about your States Legal Limitations Prior to Shipping Alcohol to your State. Additionally we reserve the right to decline to ship to certain States in certain instances.

 

Billing Information

Orders placed on this website become Final when your In-Stock Order is Processed. Your credit card may not be charged automatically for Out-of-Stock or Special Order Wine(s) until Availability is Confirmed. A charge is put on your credit card on Order for In-Stock Wine(s) or on Availability Confirmation for Out-of-Stock or Special Order Wine(s). Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card you will be informed and the order will not be processed until we hear from you.

 

Shipping Costs

The shipping costs are automatically calculated at the time the order is placed. If you would like to know the shipping cost to a particular area, please select your items and enter your zip code in the shopping cart. Prices of our wines do not include shipping charges or Sales Tax, which may vary depending on destination, number of bottles ordered and choice of delivery options.

 

Questions?

If you have any further questions about our shipping policy, please contact TRY WINE at 727-898-9463

 

WE RESERVE THE RIGHT TO DECLINE ANY ORDER FOR ANY REASON. NOT RESPONSIBLE FOR OMISSIONS, ERRORS IN PRICING OR PRODUCT INFO.